The Indian Railways Catering and Tourism Corporation is the nation's largest ticket booking portal. Every day, they deal with more than 5 lakh bookings. IRCTC's online food ordering service makes traveling with Indian Railways comfortable and exciting. A platform that allows passengers to order food online and have it delivered right to their seats is called "e-catering."
A major benefit of e-catering is that it only works with FSSAI-approved vendors that guarantee the delivery of fresh, hygienically packed food. In India, E-catering has partnered with over 500 restaurants as of now.
E-Catering Has The Following Salient Features:
- Passengers with reserved tickets can use the service.
- The app online offers a variety of delicacies that passengers can choose from.
- When passengers place bulk orders, the service-provider restaurants set the menu.
- There are currently approximately 300 stations that offer IRCTC's e-catering service, and about 20,000 meals are booked each day.
- Passengers can make payments for their meals both on the spot (POD) and online (prepaid).
- Feedback can be provided by passengers on the e-catering website itself after the delivery of their order.
How To Book A Meal On IRCTC E-catering Official Website?
A train journey is completely unrivaled by any other mode of transportation, and the food onboard is even better. What do you think? We provide the freshest, most delicious, and hygienic meals to ensure every passenger enjoys their trip aboard.
IRCTC's E-catering service makes quick food delivery on trains a reality. You can order from the e-Catering website by simply grabbing your electronic device and going online. It is fairly easy for travelers of all ages to place orders during the journey because the process is relatively straightforward and hassle-free.
If you have a valid ticket, you can easily book your meal online by following the steps below:
- Log on to the website at ecatering.irctc.co.in and enter your PNR number on the home page
- Select the station you require a delivery to from the dropdown menu
- The vendors that are available will be listed along with their menu and prices once you select the station
- Choose the vendor and the food you wish to order
- Finally, decide whether to pay by prepaid payment or by cash on delivery, select which option you prefer, and place your order.
That's it! At the station mentioned, you can enjoy your meal with your family and friends by having it delivered directly to your berth. A delicious meal delivered to your berth while traveling by train, or Rail Khana, is one of the most enjoyable aspects of train trips. Our service aims to provide amazing meals along the way while keeping you comfortable.
E-Catering Consists Of The Following Food Menu
In addition to offering a convenient food ordering process, e-catering also offers food from different countries around the world. Indian Railways food on e-catering includes:
1) Punjabi
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Punjabi cooking is incomplete without the tandoor, a cooking style known for strong flavors and spices. They can also order
- Chole Bhature,
- Aloo Paratha,
- Amritsari Kulcha,
- Dahi Vada, and
- Chana Masala
on board and enjoy them while traveling.
2) South-Indian
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The South Indian cuisine is scrumptious and delightful to the taste buds thanks to the use of a variety of spices. In addition to the dosas, sambhar, idli, and uttapam, passengers can also order sambhar idli.
3) Mughlai
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In Medieval India, the Mughal Empire developed the cuisine known as Mughlai. In addition to mouthwatering chicken and mutton biryani, trains also offer tasty kebabs and Gulab Jamun.
4) Chinese
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Restaurants that prepare Chinese meals have partnered with eCatering. We offer a variety of Chinese dishes onboard, including
- Kung Pao chicken,
- Noodles,
- Dumplings, and
- Flavorful soups.
5) Italian
Image source : Pinterest
In partnership with Domino's, E-catering caters to all pizza cravings that people have onboard. Additionally to pizzas, passengers have the option of ordering delicious pasta to satisfy their food cravings and make their train trips memorable.
A wide variety of fast food and beverages is also available on Indian trains, such as french fries, burgers, and cold drinks. The sole purpose of IRCTC's e-catering service was to ensure that passengers on board would have access to nearly everything they need. E-catering offers a variety of payment options including online and cash on delivery in addition to food ordering. The unique features of e-catering make it a unique food delivery service on trains.
Don'ts & Do's When Using Rail Food Delivery
While traveling, it can be difficult to find good food, especially when you're on a train in India. Most people cannot carry food from home for their entire journey. When it comes to getting rail food delivered, the best option is to sit at your seat and order.
Passengers no longer have the option of choosing from only a few meal options on trains. IRCTC's eCatering service, called 'Food on Track', makes it possible for every train passenger to enjoy their journey to the fullest and get affordable, healthy, and tasty meals delivered to their seat/berth. The following tips will help you get the most out of this food service.
Do's
- We request you to place your order ONLY from the official eCatering website of the IRCTC, i.e. https://www.ecatering.irctc.co.in/, app, or through the approved aggregator partners of the IRCTC.
- Be sure to enter all your details correctly, including your 10-digit PNR number, delivery station, mobile number, and email.
- The best way to get a food box delivered on a train is to check the list of stations where food is delivered previously and place the order at least 30 minutes ahead of time.
- You should always check the packaging of your food when it is delivered to ensure it came from a reliable vendor/food aggregator.
Don'ts
- Make sure you do not order from any unauthorized vendors.
- If there has been any tampering with the packaging or if the food has leaked, do not accept it.
- The IRCTC delivery executive should not be able to access the OTP sent to you via SMS.
IRCTC eCatering uses 'Food on Track' as part of its eCatering service, so you should be aware of these little details when ordering meals from the app or website. You can easily download the app from the Play Store or App Store.
In addition, passengers may contact customer service at 1323 so that all necessary formalities will be completed.
When you're traveling with a large group of more than 15 individuals, you can place bulk orders through IRCTC eCatering - Group Food Service. It is important to note that you can only make requests 24 hours before the journey.
The restaurant offers customized food service to members of the armed forces, police, university students, government organizations, travel groups, corporate groups, educational tour groups, wedding parties, pilgrim groups, or senior citizen groups.
Passengers can order delish snacks along with steaming hot tea while on a train journey in true Indian style. You now know all the little things you need to remember when ordering, so you can make your train journey even more memorable! The ‘Food on Track’ app helps you get the best rail food delivery.
Frequently Asked Questions:
1. What Is the Process For Canceling An Order On E-Catering?
A. If the passenger does not receive their food, they may contact 1800-1034-139 (toll-free), 0120-4383892-99 (toll). An SMS with your PNR number and seat number can also be sent to 139 to cancel an order. Alternatively, you can cancel your order two hours before reaching the station where you want your meal delivered.
2. Is My Train Ticket Inclusive Of A Meal?
A. The app will display the items available for free food on Rajdhani and Shatabdi trains, so passengers can check if anything is missing when they are served. So that passengers are not overcharged, the app displays items available and their prices for express trains.
